Exam Proctor - Disability Services - Johns Hopkins University - Baltimore, ME

Description

Range: OD
Level: 2
Status: Casual / On Call
School: Carey Business School
Location: JH at Legg Mason Harbor East
General Description:
The Disability Support Services Exam Proctor will proctor exams for Disability Support Services students on the Baltimore and DC campuses. as needed. 
Schedule: Varies. Monday – Friday, day and evening hours and occasional weekend days possible. Baltimore and Washington, DC, hours available as needed. 
Exams held every 4 weeks during Carey terms. 
Major Responsibilities 

• Procter a variety of tests while maintaining secure testing environment.
• Maintain confidentiality and security of all testing materials.
• Ensure that all examination room arrangements are in accordance to the specification provided.
• Ensure that testing policies and protocols are followed throughout the testing process
• Maintain security of student information
• Greet students and verify personal information by checking identifications.
• Provide students with test instructions, exam timings and pass out test materials
• Ensure that candidate do not possess any materials that are in violation of test protocols
• Ensure that testing policies and protocols are followed
• Maintain security of student information
• Inform students of time of time restrictions and provide them with periodic time warnings
• Instruct candidates to stop writing and ensure that each candidate complies to halt orders
• Contact instructors when necessary when students have questions.
• General office tasks to include report writing, and email communications
• Make sure that all students are seated a certain distance away from each other
• Assist in the distribution and collection of test materials
• Report suspected irregularities
• Fill out appropriate paperwork for various exams
• Performs other duties as assigned

  Qualifications:

  At minimum high school graduate. Two years office, clerical experience required. Additional education may substitute for required experience, to the extent permitted by the JHU equivalency formula.
  Special Knowledge and Skill

  • Must possess strong verbal and written communication skills.
  • Customer service related experience required, such as education or administrative support
  • Customer Service orientation-be able to communicate effectively and courteously to students who are under high stress.
  • RMust be reliable, punctual, flexible Available during day and evening hours as required
  • Possess strong organizational skills and use good judgment.
  • Be detail-oriented and able to follow instructions without error.
  • Effective problem solving, analytical thinking, resolution skillss.
  • Be able to give assistance to students with minimal interruption.
  • Be able to stay focused during long periods of silence without distracting students.
  • Able to facilitate problem resolution, foster confidence and trust.

    NOTE: The successful candidate(s) for this position will be subject to a pre-employment background check.
    If you are interested in applying for employment with The Johns Hopkins University and require special assistance or accommodation during any part of the pre-employment process, please contact the HR Business Services Office at 443-997-5100. For TTY users, call via Maryland Relay or dial 711.

    Note: Job postings are updated daily and remain online until filled. See more in our FAQ .

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Job Information

• Location: Baltimore, Maine, United States
• Job ID: 30836583
• Posted: October 12, 2016
• Position Title: Exam Proctor - Disability Services
• Company Name: Johns Hopkins University
• Job Function: Academic Administration

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